Privacy Policy

1. Introduction

SUMI Renovation, a brand of SUMI Elite Interiors LLC, respects your privacy. This policy explains how information may be collected, used, stored and shared when you visit our website or contact us about renovation, interior design and fit-out services in Dubai, UAE.

2. Information We May Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name, phone number and email address.
• Project details such as property type, location, requested services, budget and timeline, if provided.
• Messages, enquiries, attachments and feedback you choose to share.
• Technical information such as browser type, device information, pages visited and website usage data, where collected.
• Marketing preferences where applicable.

Please avoid sending sensitive information unless it is necessary for your enquiry.

3. How We Use Your Information

Information may be used to respond to enquiries, prepare quotations, arrange consultations and site visits, manage projects, communicate with customers, improve website performance, maintain security and meet applicable legal obligations.

4. Contact Forms and WhatsApp

Information submitted through our enquiry forms is used to respond to your request and discuss your project. If you contact us through WhatsApp, your information may also be processed by WhatsApp under its own terms and privacy policy.

Please do not send passwords, payment credentials or unnecessary sensitive information through ordinary messaging channels.

5. Customer Feedback and Testimonials

If you submit feedback, ratings, testimonials or project photographs, we will handle them in accordance with the purpose explained when they are submitted and any required permission. We will not intentionally publish identifiable customer feedback or photographs without the necessary permission or another valid legal basis.

6. Cookies and Analytics

Our website may use cookies or similar technologies for functionality, preferences, security and website analytics. If services such as Google Analytics are enabled, they may process website usage information to help us understand traffic and improve our website.

You may manage cookies through your browser and any preference controls provided on the website. The specific cookies and analytics tools actually in use should be confirmed before this policy is published.

7. Sharing Information

We do not intend to sell personal information. Where necessary and lawful, information may be shared with website hosting and maintenance providers, communication tools, analytics providers, project partners, professional advisers or authorities where legally required.

We aim to limit information shared to what is reasonably necessary for the relevant purpose.

8. Data Storage and Security

We take reasonable measures intended to protect personal information against unauthorized access, loss, misuse or disclosure. However, no electronic transmission or storage system can be guaranteed completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to respond to enquiries, manage projects, maintain business records, resolve disputes and comply with legal obligations. Information that is no longer required should be securely deleted or anonymized where appropriate and legally permissible.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights to request access to, correction of or deletion of your personal information, object to certain processing or withdraw consent where applicable. Contact us to make a request. We may need to verify your identity, and legal exceptions may apply.

11. External Websites and Services

Our website may link to third-party websites and services, including messaging, mapping, social media and review platforms. Those services operate under their own privacy policies. We are not responsible for the privacy practices of websites we do not operate.

12. Children’s Privacy

Our website is intended for people seeking property-related services, not for children. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

13. Changes to This Privacy Policy

We may update this policy as our services, website practices or legal obligations change. Updates will be published on this page with a revised “Last updated” date. We encourage visitors to review this page periodically.

14. Disclaimer

The information provided in this Privacy Policy is intended to explain how SUMI Renovation may collect, use, store and protect personal information through its website and communication channels. While we make reasonable efforts to keep this policy accurate and up to date, our website practices and the services we use may change over time.

We take reasonable measures to protect personal information; however, no website, electronic communication or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute protection against every possible security incident.

Our website may contain links to third-party platforms and services. We do not control their privacy practices, security measures or content. Any information shared through those platforms is subject to their respective terms and privacy policies.

This Privacy Policy should be read together with any relevant notices provided when you submit information through our website or contact us. Nothing in this disclaimer is intended to exclude or limit any rights or protections available to individuals under applicable United Arab Emirates laws.

15. Contact Us

For questions about this policy or requests concerning your personal information, contact us: